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Our Newsletter


Edited

Customer Service

Shipping & Delivery
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Privacy & Security
Please refer to our Privacy Policy, Secure Shopping and our Terms and Conditions for more information.
Returns & Replacements
You may return most new, unopened items except collars with free nameplates due to sizing problems within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you have any questions about the status of your return, contact us via e-mail or call (800) 228-3116 during the business hours of 9am - 9pm Monday through Friday.

Marley Sporting Dog Supplies
140 North Main Street
P O Box 187
Belmont, NC 28012
(800) 228-3116
(704) 825-7250 | Fax
info@marleydogsupplies.com

Ordering
Marley Sporting Dog Supplies accepts orders via our online store or you can call us at (800) 228-3116.
Payment, Pricing & Promotions
We accept Visa, Mastercard, American Express, Discover Card, Paypal, or Amazon Payments. We cannot ship COD or accept checks.
Viewing Orders
For orders checked out on our site, you can view your orders in the My Account section of our website.
Updating Account Information
You can update your account information by logging in to your account and edit the information you wish to change.